In order to allow employees to be able to confidently strive toward excellent work performance, Tung Ho Steel provides an outstanding workplace environment that offers a safe and healthy work atmosphere while also actively caring for employee health and safety.
Tung Ho Steel offers multifaceted and diverse learning resource channels to stimulate employee potential and improve professional capabilities. This includes guidance and training for new hires, various functional skills and professional training, management skills training for all levels of supervisors, as well as language, arts and culture, and other types of general education courses.
Tung Ho Steel provides a high-quality work environment. In addition to modernized office buildings and facilities, there are also occupational safety and health management systems focused on employee safety training. We insist on using machinery, equipment, and tools that have been inspected or verified to be safe. There are also automatic inspections and self-management, as well as oversight of employees or collaborators in ensuring the effective use of protective devices. This is all done with the goal of achieving a zero accident and zero failure rate.
On the production line, on-site work environments and equipment improvements and optimizations are even more of a focus, with real-time monitoring of potentially hazardous work. The goal in these efforts is to provide every employee with a more comfortable, healthy, and safe work environment.
The company’s development is grounded on the care it provides to its employees. Tung Ho Steel is well aware that employees are a company’s greatest asset and are also the primary motivator of company business. Therefore, no effort is spared in caring for employees. In addition to offering employee salaries that are more lucrative than regulations require, based on the company’s operating conditions, employees are also able to participate in annual profit-sharing.Tung Ho Steel provides a variety of benefits and care to each employee:
- > Provision of employee residences, offering a place to live for employees from out of town or who find it difficult to commute.
- > Regular employee health examinations.
- > Hiring of on-site factory doctors to provide employees with health counseling and health assessments.
- > Holding of health education activities and promotions from time to time.
- > Establishing an employee benefits committee to plan various benefits measures.
- > Establishing a company union to protect employees’ rights and promote harmonious labor relations.
Tung Ho Steel strives to provide customers with products of the highest quality and satisfactory services by actively focusing on customers’ voices while endeavoring to satisfy customer needs. Dedicated individuals have been hired to provide purchasing services, consulting, and recommendations. There is also a dedicated e-mail address to facilitate customers in providing their opinions and recommendations, with dedicated staff arranged to respond to the various needs of customers as quickly as possible.
Distributor meetings are held on a regular basis to facilitate understanding of customer opinions and feedback. In addition, a satisfaction survey is distributed to customers proactively every year that is followed by review, improvements, and continuous optimization in relation to the shortcomings noted by customers. This is all done in the hope of providing service quality that best satisfies customer needs.
Tung Ho Steel is in the process of carrying out consolidation of the green energy supply chain with regard to suppliers. This includes guiding suppliers in ensuring there is a dual focus on both product quality and requirements for energy conservation and environmental protection. For example, selected suppliers must pass ISO 14001 certification, in addition to verifying that products have environmentally friendly labeling and environmentally friendly and recyclable packaging and materials, and also that they comply with the environmental policies of Tung Ho Steel as well as relevant industry rules for reduction of scrap material, conservation of energy, pollution prevention and control, and environmental protection statutes in relevant industries. Suppliers are also encouraged to place importance on labor rights, and pay attention to work environment safety and hygiene while rectifying unfavorable labor conditions. All suppliers are expected to engage in sustainable operations together with Tung Ho Steel, jointly doing our part toward corporate social responsibility, with mutual reliance for sustenance and prosperity in a win-win situation.